This email was sent to us the same morning Harvey (age 5) came to see us…he rang his Dad after his appointment with us here at The Courtyard Clinic…since then Harvey has had another succesful appointment….
I would just like to say a huge thank you for the time you spent with Harvey this morning. Harvey called me to say how brave he was and although he cried it was only because nothing had hurt him and he was expecting something to hurt so the filling part was the victim..!
I believe Harvey even went in to the room without my wife by his side to start with and that is a great improvement compared to our normal experience.
It was a pleasurable experience for Harvey and he appears to be no longer afraid of the dentist at present and although he knows he has to come back for further treatment he is not worrying about it. He also went running in to school without any problems….
Thank you also for his gift that has made a huge impact on him, and Harvey, being Harvey is already thinking about what his next gift will be….!!!?
Thank you also to Alison who has provided excellent customer service throughout the last few weeks and Alison speaks highly of your abilities and I believe that has aided us also in our decision to bring Harvey to the Courtyard Clinic